Victoria Avenue Movement and Place Plan

Chatswood, NSW

Client
Willoughby City Council
YEar
2022-2023
Sector
Local Government
services
Stakeholder and community engagement strategies
Digital engagement platform design and user experience planning
Consultation workshops, walkshops and co-design processes
Integrated transport strategies and precinct planning
Movement and Place assessments
Healthy Streets and public space audits
Streetscape and active transport strategy development

Project overview

Victoria Avenue is one of the key streets in the Chatswood CBD, connecting the transport interchange with retail, employment and community destinations. As activity in the centre continues to grow, the street plays an increasingly important role not only in moving people, but also in shaping how the centre functions as a place for everyday life.

Crossley Transport Planning worked with Willoughby City Council to develop a Movement and Place Plan that examined how Victoria Avenue functions today and how it could evolve to better support people, movement and place activity. The project combined detailed street analysis with extensive community and stakeholder engagement to understand how the corridor is experienced by the people who use it every day.

The study included walkshops, Healthy Streets assessments and public space audits to evaluate comfort, safety, accessibility and place quality along the corridor. These observations were complemented by stakeholder workshops, community pop-ups and public exhibition to gather local insight into how the street functions and where improvements could make the greatest difference.

Together, these insights informed a set of place-led design directions and transport recommendations aimed at improving walkability, safety and the quality of the public realm while supporting the role of Victoria Avenue as a key movement corridor within the centre.

The resulting Movement and Place Plan provides Council with a clear framework for improving the street over time, balancing transport function with the needs of people who live, work and visit the Chatswood city centre.

Key PROJECT HIGHLIGHTS

  • Conducted WALKshops and community workshops to capture lived experience and understand how people move through and use Victoria Avenue.
  • Behavioural insights used to explore why people move, pause or avoid certain spaces along the corridor.
  • People-centred data collection techniques, including Healthy Streets assessments and public space audits.
  • Integration of community insight with street performance analysis to understand both movement and place outcomes.
  • Identification of opportunities to improve walkability, safety and public life along the corridor.
  • A Movement and Place framework to guide future street upgrades and public realm improvements.